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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Roger Stoll

November 27, 2025

5  out of  5
rating by Roger Stoll
"Very friendly and knowledgeable! Matyra has pointed out a number of areas that we were not covering which has been helpful. Entire staff makes you feel right at home."
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Rod Jumah

November 26, 2025

1  out of  5
rating by Rod Jumah
"I’m extremely disappointed with my experience with Matyra Gieseler’s State Farm office. I originally requested and paid in full for a renters insurance policy back in August to cover my new apartment lease from 9/2025 to 9/2026. I received the declarations page, submitted it to my apartment, and moved in with the understanding that everything was taken care of. Fast forward to November, and I get a call telling me the person who handled my policy never finalized it, causing the policy to cancel. This was entirely their mistake. They then issued me a new policy starting 11/2025 to 11/2026, saying they could only do full-year policies now and that the new rate was higher due to updated pricing of $89. I paid the new amount and waited to be refunded for the original $80. Then a few days later, I receive a bill in the mail for $21 for “prorated coverage” from 9/2025 to December 2025—basically charging me to cover a period I thought I was already insured for, but wasn’t, because of their error. After more calls, they could only “backdate” coverage to November instead of December, reducing the charge to $14… but I still don’t understand why I’m paying anything for a mistake that wasn’t mine. My issues are pretty simple: 1. Why am I being penalized for their internal mistake? 2. There was zero meaningful compensation for the inconvenience and time wasted. 3. My policy dates no longer match my apartment lease, which defeats the whole purpose of starting the policy when I did. To be clear, the staff members I spoke with were very polite and professional, and I appreciate their efforts. But professionalism doesn’t fix the fact that this office mishandled my policy multiple times and left me paying extra and dealing with problems I shouldn’t have had in the first place."
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taha jasim

November 26, 2025

5  out of  5
rating by taha jasim
"Love the service. Zaki helped me start my insurance with State Farm. Friendly service. 10/10 recommend."
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Lainey Pomrenke

November 25, 2025

5  out of  5
rating by Lainey Pomrenke
"Bryant was GREAT! Very easy process to get auto coverage and a competitive price. The jingle is true!!"
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Tim Rolando

November 18, 2025

5  out of  5
rating by Tim Rolando
"Great insurance provider!!"
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Pamela Brown

November 18, 2025

5  out of  5
rating by Pamela Brown
"Matyra and team are super helpful and efficient! Every time I call their office for anything, their service is exceptional, prompt and accurate! Thank you for this great service which is an increasingly rare trait"
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Judy Castro

October 30, 2025

5  out of  5
rating by Judy Castro
"Miss Susie was so very helpful to us in our insurance needs. Thank's so much!"
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Nigwam Allums

October 30, 2025

5  out of  5
rating by Nigwam Allums
"Worked with Susan she was a great help. Thanks again."
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Soso Soso

October 24, 2025

5  out of  5
rating by Soso Soso
"Zaki was a polite and a great helper, it’s been a minute since I had such a great person like him. He’ll help you with whatever you need."
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Noah Cull

October 6, 2025

5  out of  5
rating by Noah Cull
"Worked with Brian. Did a great job. Got me signed up quick."
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Laci Higbee

September 28, 2025

1  out of  5
rating by Laci Higbee
"Just bought a home in November and I already had insurance with my car through State farm so it made sense to have my homeowners insurance through State farm. My experience with homeowners insurance and Matyra's office was not a good one. Nobody was on the same page, things were getting passed off to different people because people were quitting or getting fired not sure so there was so much confusion everywhere. I didn't feel like the "center of the universe" as they put it. I ended up having to switch agents because I felt like her head was not all in it. I recommended several people for State farm which I will not be doing ever again. I hope everyone else's experience was better than mine."
We responded:
"Thanks for the the 5 star review! I am happy to hear that Christopher was able to help you with your car and home insurance needs! Thank you for your recommendation to our office. Matyra"
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Jafar Sharafoddin

September 19, 2025

5  out of  5
rating by Jafar Sharafoddin
"Great experience with Matyra Gieseler! She was professional, friendly, and made getting car insurance quick and stress-free. I got a great rate and feel confident in my coverage. Highly recommend her"
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THALLURI YASWANTH SUBHASH

September 11, 2025

5  out of  5
rating by THALLURI YASWANTH SUBHASH
"I had an excellent experience with my insurance process. Aravind is very professional, supportive, and always approachable. He patiently explained everything and guided me to the best coverage. Highly recommend Aravind for his outstanding service and commitment! Would you like me to make a shorter and more casual version too, in case you want it to sound more like everyday language?"
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Robert Field

August 27, 2025

5  out of  5
rating by Robert Field
"Referrals have thanked me. 17 yrs with this office. 🙂"
We responded:
"Thank you, Robert! I'm so happy to hear that your referrals have been appreciative. It's wonderful to know you've been with us for 17 years. We truly value your loyalty and support. If there's anything else we can assist you with, just let us know!"
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Joyce Gillis

August 22, 2025

5  out of  5
rating by Joyce Gillis
"Matyra and her staff have been most helpful to us in getting the best value for our home, auto and umbrella insurance."
We responded:
"Joyce, thank you for your wonderful feedback! I'm happy to know that our team was able to assist you in finding the best value for your insurance needs. If there's anything else we can do for you, just let us know!"
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Ivori Smith

August 22, 2025

5  out of  5
rating by Ivori Smith
"I highly recommend Matyra's State Farm office. They are always very helpful and polite. They helped me get the lowest policy rate possible, was very patient, and easy to work with! I have even been given multiple discounts along the way."
We responded:
"Thanks f or your feedback on Victoria and our office! We appreciate your 5 star review of our office. Thanks Matyra Gieseler "
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Brandon Lutz

August 21, 2025

5  out of  5
rating by Brandon Lutz
"Great customer service! Lori was friendly, helpful and overall great to work with. Highly recommend!"
We responded:
"Thank you, B! I'm happy to hear that Lori provided such a positive experience. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
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Datha Martinez

August 14, 2025

5  out of  5
rating by Datha Martinez
"I have worked with Bryant, Insurance Account Rep for Matyra Gieseler, for coverage on two new home purchases. Each time we’ve worked together I have felt that my best interests were taken to heart by Bryant as he helped me in meeting my insurance needs. There’s nothing like the peace of mind that comes from knowing I am protected from the unexpected."
We responded:
"Thank you, Datha! I'm happy to hear that Bryant has been able to assist you with your insurance needs and provide you with peace of mind. Your satisfaction is important to us, and we're grateful for your trust. If you ever need further assistance, feel free to reach out!"
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durga veni naru

August 13, 2025

5  out of  5
rating by durga veni naru
"I had good experience speaking with Aravind!. He responds every time quickly and answers all my queries on time. I loved the service."
We responded:
"Thank you, Durga, for sharing your experience! I'm happy to hear that Aravind was able to assist you promptly and effectively. We appreciate your kind words and are here for any future questions or needs you might have. Thanks for choosing us!"
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Thomas Minges

July 24, 2025

5  out of  5
rating by Thomas Minges
"Bryant Manwell did a great job, helping me move a number of policies to State Farm."
We responded:
"Thank you for your review, Thomas! I'm happy to hear that Bryant was able to assist you with moving your policies to State Farm. Our team is dedicated to providing excellent service, and it's great to know Bryant delivered just that. If you have any more questions or need further assistance, feel free to reach out!"
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Mohammad Mirzaie

July 18, 2025

5  out of  5
rating by Mohammad Mirzaie
"I highly recommend State Farm Insurance for everyone"
We responded:
"Thank you for your recommendation, Mohammad! I'm happy to know you had a positive experience with State Farm Insurance. If you ever have any questions or need assistance, feel free to reach out. Thanks for choosing us!"
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Sasi

July 10, 2025

5  out of  5
rating by Sasi
"I am very happy for the service Matyra Gieseler's team at Statefarm has provided so far. Thank you team. Appreciate Arvind's proactive response for my requests."
We responded:
"Thank you, Sasi! I'm glad to hear that you're happy with the service from our team. Arvind will be pleased to know his efforts made a difference for you. If you need anything else, feel free to reach out!"
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Sharanjit Singh

July 3, 2025

5  out of  5
rating by Sharanjit Singh
"Had a great experience working with Arvind Reddu for my auto and renters insurance. He was professional, helpful, and got me the best deals. Highly recommend him!"
We responded:
"Thank you, Sharanjit Singh! I'm happy to hear about your positive experience with Arvind Reddu. It's wonderful that he was able to assist you with your auto and renters insurance needs. We appreciate your recommendation and are here for any future assistance you might need. Let us know if there's anything else we can do for you!"
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Aya Danley

June 5, 2025

5  out of  5
rating by Aya Danley
"Excellent service—friendly, professional, and caring."
We responded:
"Thank you, Aya! I'm happy to know you found our service friendly, professional, and caring. Your feedback means a lot to us. If there's anything else we can assist you with, feel free to reach out anytime!"
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Mariam Zkhiri

June 5, 2025

5  out of  5
rating by Mariam Zkhiri
"Matyra is an outstanding State Farm agent. She’s friendly, professional, and very helpful. She made the insurance process very easy for us, and it felt like she genuinely cared. I recommend her!"
We responded:
"Thank you for your review, Mariam! I'm happy to hear that Matyra made the insurance process easy and enjoyable for you. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"